Criteria Explanation
C13. Interactive Processes (forms etc)

Content delivery is not only about reading words. Communication is the key, and a good webmaster will ask his/her visitors for their opinion. Why not try adding a poll, a simple e-mail form, monthly newsletter subscription or a guestbook? If you really want to keep your visitors (interested), and you want to keep spreading new ideas, news or events about yourself or your company, ensure you have working interactive media in place for your visitors to use.